Terms, privacy, and the licence, we need to fill this out, before launch.
Laneway's product rule is that it never presents a fact it cannot back up. These documents are written under the same rule: they describe what the software actually does, not what a template says software like it might do.
The agreement for using the service.
If a sentence here promises something the product does not do, that is a bug in the terms, and you should tell us.
1. Who these terms are between
Laneway ("we", "us") is a trip planning and navigation service operated by an independent developer based in Alberta, Canada. "You" are the person using the Laneway app or the Laneway service. By using either, you agree to these terms. The app itself is licensed to you under the End User Licence Agreement; your data is handled as described in the Privacy Policy.
2. What Laneway is
Laneway plans multi-modal trips, including the legs that ordinary mapping apps cannot see, and navigates you along them. Plans are produced with the help of AI models and then checked against sources: official transit feeds, operator pages, and other published data. Every factual claim in a plan carries its source and the time it was fetched.
3. What verified means, and what it does not
When Laneway marks something verified, that means the claim was traced to a quoted span of a named source at a stated time. It does not mean the claim is guaranteed to be true when you travel. Schedules change, shuttles stop running, feeds go stale, and sources are sometimes wrong. Anything Laneway could not verify is marked unverified rather than hidden, and an unverified leg is exactly what it says: a best guess you should confirm yourself, with the operator if it matters.
4. Travel decisions are yours
Laneway is information, not authority.
- Follow posted signage, staff instructions, and local law when they disagree with the app. They win, every time.
- Do not interact with the app while driving or cycling beyond what the law and common sense allow. Set up the trip before you move.
- For anything with a real cost of failure, such as a last train, a border crossing, a flight connection, or a medical need, confirm the critical leg with the operator before relying on it.
- You are responsible for your own safety and for the decision to take any route the app proposes.
5. Your account
The app creates an account for your device on first use, with nothing to fill in. You may optionally attach Sign in with Apple to it; nothing in the app is locked behind signing in. You are responsible for keeping your device secure. You can sign out a device from Settings, which revokes that device's session without touching your others. To have your account and its server records deleted, contact us (section 16).
6. Fair use and metering
Planning costs us real money per trip, so plans are metered per account, with limits designed so a normal traveller never notices them. We may throttle or refuse requests that look automated or abusive. You agree not to probe, scrape, overload, or reverse engineer the service, not to resell access to it, and not to bypass metering, including by creating accounts in bulk.
7. Fees
Laneway is free today. If paid features ever arrive, they will be clearly priced, you will never be charged without agreeing first, and these terms will be updated before any charge exists.
8. What you send us
Trip requests are yours. You give us permission to process them, including through the third-party services in section 9, for the purpose of producing and improving your plans. We do not use your requests for advertising and we do not sell them, as the Privacy Policy spells out.
9. Third-party services and sources
Plans are built from third-party data: transit agency feeds, operator websites, and routing and geocoding services from Apple, Google, and others. AI processing is provided by Anthropic. We are not affiliated with any transit agency or operator, and their services are governed by their own terms. We do not control their data and cannot promise it is correct.
10. Availability
We aim to keep the service up, but it is provided without any uptime guarantee. It may be interrupted, changed, or discontinued. Saved trips are designed to remain readable on your device without connectivity.
11. Ending things
You can stop using Laneway at any time; deleting the app removes everything it stored on your phone. We may suspend or close accounts that break section 6, abuse the service, or expose others to risk. If we discontinue the service entirely, we will say so rather than letting it quietly rot.
12. No warranty
The service is provided as is and as available, without warranties of any kind beyond those that cannot be excluded under the law of your province. Section 3 is the honest description of what verification can and cannot promise, and no other statement enlarges it.
13. Limits on liability
To the extent permitted by law, our total liability for any claim arising out of the service is limited to the greater of 50 Canadian dollars and the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential losses, including a missed connection, missed flight, or costs of alternate travel. Some provinces do not allow some of these limits; where the law gives you a right these terms cannot take away, you keep that right.
14. Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Disputes belong to the courts of Alberta, unless consumer protection law in your province gives you the right to something else, in which case you keep it.
15. Changes to these terms
When these terms change, the effective date at the top changes with them and the app will point at the new version. Continuing to use Laneway after a change means you accept it. We will not quietly reduce your rights in a way that matters without saying so plainly.
16. Contact
[CONTACT EMAIL - a public contact address has not been chosen yet; this page should not go live until one exists.]
What is collected, what is not, and where it goes.
1. The short version
- Your places, saved trips, and preferences live on your phone.
- When you plan a trip, the request is sent to a Laneway server and processed with the help of the third-party services named below.
- Accounts are anonymous by default. Sign in with Apple is optional.
- No ads, no analytics SDKs, no tracking across apps, and your data is never sold.
2. What stays on your phone
The app stores on the device, and only on the device: your Home and Work addresses, saved trips, recent destinations, mode preferences, and app settings. Saved trips are indexed with Spotlight so you can search them; that index also stays on the phone. Deleting the app deletes all of it.
3. What is sent when you plan a trip
A plan request contains what a plan needs: the origin and destination as you described them, the time window, your mode preferences and constraints, and, when you use your current location as a starting point, that location's coordinates. While navigating, guidance runs on the device; your live position is not streamed to the server.
4. What the server keeps
- Your account: a random identifier and its creation time.
- Sessions: one per signed-in device, stored as a cryptographic hash of the token, never the token itself.
- Usage records: when a plan was made, what it cost to produce, and which trip it belonged to. This is how fair-use metering works.
- Trip results, for the time it takes you to fetch them.
- Ordinary server logs, kept briefly for debugging and abuse prevention.
5. Sign in with Apple
If you choose to sign in, Apple gives us a stable anonymous identifier for your Apple account, and, if you agree to share it, an email address, which may be Apple's private relay address rather than your real one. We store both. They are used to let you reclaim your account on a new phone, and for nothing else today. If you never sign in, we never have them.
6. Services that process your requests
- Anthropic processes the text of your trip request to draft and check the plan.
- Google routing services compute road and transit legs, when enabled.
- Apple services on your device handle maps, geocoding, and address suggestions; those queries go to Apple from your phone under Apple's privacy terms.
Each processes only what a plan needs, under its own terms.
7. Cached public data
The server caches public data it fetched to verify plans: transit feed summaries and copies of public web pages. This cache is about the world, not about you; it holds no personal data.
8. What we do not do
No advertising, no third-party analytics, no data brokers, no selling or renting personal information, no tracking you across other apps or websites, and no reading anything on your phone beyond what the app needs to plan and navigate.
9. How long things are kept
Cached public data expires on its own schedule, from hours to days. Usage records are kept while your account exists, because they are what the metering stands on. Server logs rotate out on the order of weeks. When your account is deleted, its records go with it.
10. Security
Session tokens are stored only as hashes. Connections to a Laneway server over the public internet are encrypted with HTTPS. When the app finds a Laneway engine on your own local network, that traffic stays inside your network and is not encrypted in transit; that mode exists for running your own engine at home.
11. Children
Laneway is not directed at children under 13, and we do not knowingly collect their information.
12. Your rights
Canadian privacy law, PIPEDA, applies. You can ask what we hold about you, ask for corrections, withdraw consent, and ask for deletion, by contacting us (section 14). You can also complain to the Office of the Privacy Commissioner of Canada.
13. Changes
When this policy changes, the date at the top changes, and the app will point at the new version. A change that collects more than this version describes will be called out plainly, not slipped in.
14. Contact
[CONTACT EMAIL - a public contact address has not been chosen yet; this page should not go live until one exists.]
The licence for the app itself.
This agreement covers the Laneway app: the software installed on your device. Use of the Laneway service through the app is governed by the Terms of Service, and your data by the Privacy Policy.
1. The licence
We grant you a personal, non-exclusive, non-transferable licence to install and use the Laneway app on Apple devices you own or control, for your own travel. The app is licensed to you, not sold.
2. What you may not do
You may not copy the app except as normal use and backup require, distribute it, rent it, sell it, or sublicense it; modify it or make derivative works of it; or reverse engineer, decompile, or disassemble it except to the extent the law allows despite this clause. You may not use the app to break the Terms of Service, and you may not remove or falsify any notice in it.
3. Ownership
The app, its design, and everything in it that is not yours or a third party's remain ours. Third-party data reached through the app, such as transit feeds and map data, belongs to its own providers under their own terms.
4. The service behind the app
The app depends on the Laneway service to plan trips. The service is provided under the Terms of Service, including its honest description of what verification means, its travel safety terms, and its limits on liability, all of which apply to your use of the app.
5. Updates
We may provide updates that change or remove features. An update may be required for the app to keep working with the service. This agreement covers updates unless they arrive with their own terms.
6. Termination
This licence ends automatically if you materially breach it. You can end it any time by deleting the app. Sections 3, 7, and 8 survive.
7. No warranty
The app is provided as is and as available, without warranties of any kind beyond those that cannot be excluded under the law of your province. We do not promise it is error free or uninterrupted.
8. Limits on liability
The limitation of liability in the Terms of Service applies to the app as well and is not enlarged by this agreement. Where the law gives you a right this agreement cannot take away, you keep that right.
9. Compliance with law
You are responsible for using the app lawfully where you are, including traffic law while travelling.
10. If you got the app through Apple
When the app is distributed through Apple's App Store, the following also applies. This agreement is between you and us, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. In case of the app's failure to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price if any; to the maximum extent permitted by law, Apple has no other warranty obligation for the app. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer protection claims, and intellectual property claims. You represent that you are not located in a country subject to a Government of Canada or United States embargo and are not on any government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
11. Governing law
This agreement is governed by the laws of Alberta and the federal laws of Canada that apply there, subject to any consumer protection law of your province that applies regardless.
12. Contact
[CONTACT EMAIL - a public contact address has not been chosen yet; this page should not go live until one exists.]